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Need help ? contact-us ! (or +33(0) 01 43 46 03 14).
WHY SHOULD I CREATE A LUDISIM ACCOUNT ?
By creating an account at Ludisim.fr : Boutique de Jeux neufs et d'occasion (New and used games shop), you will be able to check your orders, write product reviews, shop faster and keep your cart for a later visit.
The information you give to us is used for order process and to contact you. At Ludisim.fr, we do not give or sell your personnal info to others for commercial use.
HOW TO ORDER AT ludisim.fr ?
Visit our website : www.ludisim.fr.
1- Browse our catalog cathegories or Search for the items you're interested in.
2- Add products to your online cart using the «Add to Cart» button you can find on every item detail page. Your online cart is shown on the upper right so you can see what is in. Use «Cart Contents» to add or delete items anytime during order process.
3- Once you are ready to order, select the «Checkout» button (you will find this button in your cart page on on the upper right on the website). The checkout goes through a few steps : log in or create an account, select shipping options, choose payment.
4- You will have to check the box «I have read and agree to your terms and conditions» to proceed to order confirmation and review your order details.
5- Your order will be completed when you have clicked «Confirm Order».
HOW CAN I KNOW MY ORDER HAS BEEN RECEIVED ?
A mail is sent to you automatically after completing your order.
Please make sure the information you have sent us is correct and that you will be able to receive the order confirmation. If you don't receive this confirmation, contact us.
IS MY PAYMENT SAFE ?
Yes. Because we are very much concerned about the security of payments process, we have chosen the secured service Paypal.
I DON'T WANT THIS ITEM. CAN I CHANGE MY MIND ?
Should you change your mind within 7 days after receiving the item, notify us and return the item in mint condition to obtain refund or exchange. Returning the item is at your charge though.
WHEN WILL MY ORDER SHIP ? WHEN WILL I RECEIVE MY ORDER ?
We dispatch orders within 24h (from Monday to Friday). To this, you should add the delivery time :
Delivery time :
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Shipping to: Métropolitan France, Corse, Monaco.
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Usually 2 business days
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Shipping to: Germany, Belgium, Great-Britain, Netherlands, Luxembourg, Spain, Denmark, Finland, Ireland, Portugal, Sweden, Switzerland.
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Usually 3-4 business days
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Shipping to : Austria, Bulgaria, Cyprus, Estonia, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Poland, Roumania, Slovakia, Slovenia, Czech Republic.
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Usually 3-8 business days
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WHAT ARE SHIPPING COSTS ?
To France métropolitaine, Corse et Monaco :
Shipping is calculated automatically based on the weight of the package.
Shipping to metropolitan France, Corse and Monaco
| Weight up to |
Shipping Cost |
| 20g |
2.00 euros |
| 50g |
2.80 euros |
| 100g |
4.50 euros |
| up to 29 kgs |
6.00 euros |
To European Union :
Shipping is calculated automatically based on the weight of your order and destination :
Shipping costs to European Union: Germany, Belgium, Denmark, Spain, Finland, Great-Britain, Ireland, Luxembourg, Netherlands, Portugal, Sweden, Switzerland
| Weight up to |
Shipping Cost |
| 20g |
3.70 euros |
| 50g |
4.50 euros |
| 100g |
5.20 euros |
| 200g |
6.90 euros |
| 800g |
12.00 euros |
| 1.2 kg |
14.00 euros |
| 1.8 kg |
16.00 euros |
| 3 kgs |
22.00 euros |
| 5 kgs |
28.00 euros |
| 7 kgs |
33.00 euros |
| 10 kgs |
46.00 euros |
| 15 kgs |
53.00 euros |
| 20 kgs |
61.00 euros |
| 25 kgs |
67.00 euros |
| 29 kgs |
74.00 euros |
Currently, we do not ship elsewhere.
WHAT IF I RECEIVE A FAULTY OR WRONG ITEM ?
You can choose 100% refund or replacement.
CAN I CHECK THE STATUS OF MY ORDER ?
Yes. Log on to your account by clicking on "My Account".
MES DONNEES PERSONNELLES SONT-ELLES PROTEGEES ?
At Ludisim, we really care about privacy. We only ask for minimum information about you. this information is necessary to order process. We never share personnal details about our clients for commercial use. |
